Booking Terms and Conditions

1. Purpose of Sessions

All special events and energy healing sessions conducted by I AM by Alicia are designed to offer individuals insight and guidance into their physical, emotional, and mental well-being. These sessions do not constitute legal, financial, medical, or professional advice. By participating in a session, you acknowledge that Alicia Mitchell does not diagnose illnesses or guarantee specific outcomes. Special events, sound baths, and energy and Reiki healing are offered to support individuals as they move through life’s different stages.

2. Services

The services offered by Alicia Mitchell are varied and include energy healing, Reiki, chakra balancing, intuitive guidance, breathwork, meditation, sound baths, and other spiritual and relaxation techniques. Collectively, Alicia’s services are defined herein as ‘Energy Healing’ for simplicity.

3. Confidentiality

All client information and discussions are held in strict confidence and will not be disclosed without your explicit consent, except as required by law.

4. Session Details

  • 1:1 Energy and Reiki Healing sessions run for 55 minutes unless otherwise agreed.

  • In-person sessions: Held at the address confirmed at the time of booking. If the location changes before your session, you’ll be notified via your nominated email and/or mobile number.

  • Online sessions: Conducted via video call, with dial-in details provided at the time of booking.

  • Special Events: Each event may differ, so please visit the website for full details and booking information. Events will be held at the address confirmed at the time of booking. If the location changes, you’ll be notified via your nominated email and/or mobile number.

5. Preparation for Sessions

To maximise the benefits of your session:

  • Attire: Wear loose-fitting or comfortable clothing suitable for deep relaxation. 

6. Fit for Sessions

Your participation in Energy Healing is entirely voluntary, and you participate on the basis that you are of sound mind to make informed decisions for yourself. You acknowledge that if any mental health or medical concerns are present in your life, that you have consulted with your relevant practitioner/s before engaging in this Energy Healing session. You acknowledge that it is not a requirement to divulge any existing conditions in order to participate in Energy Healing work with Alicia, and all responsibility lies entirely with you.

Sound & Vibrational Considerations

  • Sound travels at different speeds through various mediums. For example, it moves approximately 10 times faster in water than in air. If you are pregnant or have a full bladder, you may notice the vibrations more strongly (source: Rainbow Sounds Official) Please note that sound bath techniques may not be suitable for pregnant participants in a group setting. Consult your doctor or health professional before attending.

  • Sound travels 17 times faster in metal than in air. Individuals with electric or metal devices in their bodies, such as pacemakers, insulin pumps, prosthetics, cochlear implants, drug delivery pumps, spinal cord stimulators, deep brain stimulators or others medical devices or body implants; may be affected by sound vibrations (source: Rainbow Sounds Official). Please consult your doctor or health professional before attending a sound bath session.

  • This technique is not recommended for people diagnosed with epilepsy or schizophrenia.

7. Consent

You understand that during an Energy Healing session, Alicia Mitchell may need to physically touch you to perform particular processes. It is your responsibility to raise any concerns with Alicia before commencing Energy Healing work, to ensure a respectful and safe process for yourself. By way of agreeing to these terms you provide consent on all levels of consciousness for Alicia Mitchell to receive intuitive insights and to activate Energy Healing within you, for your highest good. 

8. Payment and Pricing

Payment is automated via the relevant online booking service. If alternative payment arrangements are needed, they must be arranged separately by contacting Alicia Mitchell directly. Accepted payment methods include direct debit and credit card.

9. Cancellation and Late Policy
a. Individual Sessions:

  • Cancellations: Please provide at least 24 hours' notice if you need to cancel or reschedule a session. Late cancellations or reschedules will incur the full session fee.

  • Rescheduling: Reschedules will be arranged at a time that is mutually suitable for both the client and practitioner. Rescheduling more than three times will be deemed a full cancellation and full fee will be incurred. Note: A declined meeting invitation is not adequate notice and Alicia Mitchell must be advised via the booking platform, in writing by email or text for any rescheduling.  

  • Lateness: If you arrive late, the session will still conclude at the scheduled time. If the practitioner is running late, efforts will be made to extend your session accordingly.

b. Special Events or Group Sessions:

  • Cancellations: Cancellations will incur the full session fee.

  • Arrival and Lateness: For Special Events and Group Sessions, please arrive at the recommended time outlined in your registration and confirmation details. Doors will close at the scheduled start time to ensure an uninterrupted experience for all participants.

    We understand that unexpected delays can happen. If you arrive late, we will do our best to accommodate you where possible, however the session will still conclude at the scheduled time.

    In the unlikely event that the practitioner is delayed, every effort will be made to extend the session accordingly.

10. Health and Wellbeing

  • Do not attend sessions if you are sick, injured, under the influence of alcohol, drugs, or in a physically unwell state that could hinder the session.

  • The practitioner reserves the right to cancel a session if they deem it unsafe to proceed, in line with the cancellation policy.

11. Refunds

a. Individual Sessions

A full refund will be provided for any unused pre-paid sessions or for sessions cancelled with at least 24 hours' notice. Refunds will be issued within 7 days of written notice of the cancellation or by written agreement between both parties. No refunds apply for sessions undertaken and completed.

b. Special Events or Group Sessions

Group sessions and special events cancellations are non-refundable, and no refunds apply for sessions that have been undertaken and completed.

12. Intellectual Property

All materials provided during sessions or through I AM by Alicia’s online platforms remain the intellectual property of I AM by Alicia. Reproduction or distribution without prior written consent is prohibited. 

13. Liability and General Agreement

By engaging in services with I AM by Alicia, you acknowledge that you have read, understood, and agree to these terms and conditions. As a sole provider, Alicia Mitchell is not liable for any claims, damages, or legal actions arising from the participation in energy healing sessions. Clients acknowledge that all sessions are undertaken at their own risk and that no guarantees of specific outcomes are provided. You accept full responsibility for your participation and any outcomes resulting from sessions. 

14. Jurisdiction

This agreement is subject to the laws of New South Wales, Australia. Any disputes will be resolved under the jurisdiction of the courts of New South Wales, Australia.